Privacy Policy

To provide our outdoor adventure services, we collect information that identifies or relates to you. This includes:

• Contact Information: Name, email address, physical address, and phone number.
• Booking & Financial Information: Credit card or payment details (processed securely via our third-party payment gateways), tour dates, and booking history.
• Safety & Operational Information: Information provided on digital liability waivers, including age, emergency contact information, and any voluntary physical or health considerations necessary to ensure guest safety on our tours.
• Technical & Usage Data: IP address, browser type, device details, and browsing behavior on our website, collected via cookies and tracking technologies (such as Google Analytics or marketing pixels).

We use the collected data for specific business and operational purposes, including:

• Fulfilling and managing your tour bookings and transactions.
• Verifying identity and completing digital safety and liability waivers.
• Communicating updates, itinerary changes, or safety announcements regarding your scheduled tour.
• Sending marketing materials, newsletters, and promotional offers (which you can opt out of at any time).
• Optimizing our website performance and analyzing marketing campaign efficacy (partnering with our digital agency, AAMP Agency).

We do not sell, rent, or trade your personal information to third-party data brokers. We only share your data with trusted partners necessary to run our business, including:

• Service Providers: Authorized vendors who handle payment processing, digital waiver management, booking software, and email deployment.
• Marketing Partners: Digital marketing agencies (such as AAMP Agency) that manage our website analytics, ads, and promotional campaigns, operating under strict data confidentiality terms.
• Legal Obligations: We may disclose information if required by law, subpoena, or to protect the safety, property, and rights of AIOA, our employees, and our guests.

Our website utilizes cookies, pixels, and similar tracking tools to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies, though some features of the booking system may require them to function properly.

We implement industry-standard administrative, technical, and physical security measures to protect your personal data. We retain your information only as long as necessary to fulfill booking contracts, maintain accurate business records, or comply with legal and insurance requirements.

You have control over your data. Depending on your location, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to inaccurate personal information.
• Request the deletion of your personal data (subject to legal, transactional, or insurance retention requirements).
• Opt out of marketing emails by clicking the “Unsubscribe” link in any promotional message.

For questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

Anza-Idyllwild Outdoor Adventures LLC

Email: info@aioa4x4.com

Address: 52702 CA-371, Anza, CA 92539